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Problem with Windows 7 Install - Error Loading Application Options
mzimmerm
Posted: Monday, March 08, 2010 7:14:02 PM
Rank: Newbie
Groups: Member

Joined: 3/8/2010
Posts: 1
Points: 3
I've used this sitemap program for about 4 years now. I really like it but I now have a problem getting the new version 6 to work with windows 7. I haven't ever installed version 5 on my windows 7 machine so this is a first time with win 7.

I installed using the vista users bat file - everything seemed fine with the install until I launched the program.

Once it loads I get an error message - "error loading application. access to path 'c:\Program Files (x8x)\Key Lime Tie\key lime tie sitemap generator\sitemaps\ ' is denied.

Please advise on how to get this going with windows 7.

I have tried to disable the anti virus and firewall and still doesn't work.

Any help would be appreciated.


Thanks

Mike
Sponsor
Posted: Monday, March 08, 2010 7:14:02 PM
Get your Sitemap Generator license today! http://www.keylimetie.com/Checkout/Quick-PayPal/
KeyLimeTie
Posted: Tuesday, March 09, 2010 12:24:26 PM
Rank: Administration
Groups: Administration

Joined: 1/31/2007
Posts: 586
Points: 384
Location: Chicago, IL
Windows 7 is currently not supported, but we're working on an installation package.
We'll update this forum and the website (supported OS's) once it's available.

Thanks,
KeyLimeTie
KeyLimeTie
Posted: Tuesday, March 09, 2010 12:54:44 PM
Rank: Administration
Groups: Administration

Joined: 1/31/2007
Posts: 586
Points: 384
Location: Chicago, IL
Update: We downloaded the current sitemap generator trial version from our website and successfully installed it.
We were also able to use all of the features except one: After generating sitemaps, we clicked the link to view the folders/files that contain the sitemaps and the application could not find the folder.

Workaround: We search the test machine and found the files at:
C:\Users\(username)\AppData\Local\VirtualStore\Program Files\KeyLimeTie\KeyLimeTie Sitemap Generator\

Note: When browsing in Windows Explorer, the "AppData" folder is hidden. Type it in the path and Windows will show it.
Apparently, Windows 7 is overriding the file saves to this path.
We are investigating this and working on a solution to fix this issue.

Stay tuned.

Thanks,
KeyLimeTie
dami
Posted: Wednesday, November 30, 2011 8:16:19 PM
Rank: Advanced Member
Groups: Member

Joined: 11/30/2011
Posts: 34
Points: 102
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