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hotsauce18433
Posted: Monday, October 10, 2011 3:12:07 PM
Rank: Newbie
Groups: Member

Joined: 4/23/2009
Posts: 6
Points: -129
Location: Panama City
I am receiving an error when I try to run my product. You can see it at the following URL.

http://www.testsite001.com/keylimetieerror.jpg

I have tried re-installing the product multiple times and my license should be active. Everything was working up to a month or so ago.
Sponsor
Posted: Monday, October 10, 2011 3:12:07 PM
Get your Sitemap Generator license today! http://www.keylimetie.com/Checkout/Quick-PayPal/
KeyLimeTie
Posted: Monday, October 10, 2011 3:23:10 PM
Rank: Administration
Groups: Administration

Joined: 1/31/2007
Posts: 587
Points: 387
Location: Chicago, IL
It appears you are behind some type of proxy server or firewall that is passing unrecognized HTTP Headers. Can you disable this?
If not, we might be able to make code changes to get around this. The only problem is that it will be difficult to test as we probably will not be able to reproduce the problem here.
hotsauce18433
Posted: Monday, October 10, 2011 3:31:10 PM
Rank: Newbie
Groups: Member

Joined: 4/23/2009
Posts: 6
Points: -129
Location: Panama City
Not sure, here at work our Headquarters handles that but I can ask. Is there a particular port that the application uses or is it just port 80? I'll also try from home and let you know if that works. Nothing on that end should affect the application.
KeyLimeTie
Posted: Monday, October 10, 2011 3:34:47 PM
Rank: Administration
Groups: Administration

Joined: 1/31/2007
Posts: 587
Points: 387
Location: Chicago, IL
Sounds good. Please let us know how it works.
FYI - The web service the application is calling to validate the license hasn't been updated in over 2 years.
If the software was working at one point, something certainly changed in your environment.
In any case, we'll help to get it to work!
dami
Posted: Wednesday, November 30, 2011 8:10:00 PM
Rank: Advanced Member
Groups: Member

Joined: 11/30/2011
Posts: 33
Points: 2
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hotsauce18433
Posted: Friday, December 23, 2011 10:18:16 AM
Rank: Newbie
Groups: Member

Joined: 4/23/2009
Posts: 6
Points: -129
Location: Panama City
Got a new laptop and installed the application. It works fine from home but at work the license server is getting blocked. What ports are used for the application? I saw the default port for the spider is 80 but I'm assuming that the license server uses something different and needs to be allowed.
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